WhatsApp chatbot MyGov Corona Helpdesk now lets you find nearest COVID-19 vaccination centre: How to use, other details

The chatbot is accessible on each cell and desktop variations of WhatsApp on this quantity: +91 9013151515. (Picture credit score: Reuters)

WhatsApp chatbot MyGov Corona Helpdesk now allows you to discover nearest COVID-19 vaccination centres, MyGovIndia, authorities of India’s citizen engagement platform has introduced. The chatbot was launched final 12 months to assist deal with misinformation and share genuine details about COVID-19. It has been developed by Mumbai-based conversational AI platform Haptik.

“Put together, don’t panic,” MyGovIndia wrote on Twitter as India kicked-off its largest vaccination drive in opposition to the novel coronavirus on Could 1 (with registrations starting from April 28). Contemplating that the MyGov Corona Helpdesk is likely one of the largest API-based helplines built-in with the nation’s greatest messaging platform, WhatsApp, it’s only befitting that it’s getting this new capability to search out nearest vaccination centres.

For some context, the federal government solely just lately revealed the chatbot had crossed the 3-crore consumer mark to grow to be a “bridge between residents and authorities and guarantee dissemination of genuine info, curb rumours, myths and misinformation” in relation to the pandemic.

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How one can use MyGov Corona Helpdesk to search out close by COVID-19 vaccination centres:

  • The chatbot is accessible on each cell and desktop variations of WhatsApp on this quantity: +91 9013151515.
  • Typing a easy “Hello” or “Hiya” will generate an automatic response from the chatbot.
  • At this stage, the chatbot provides you with a listing of choices (or queries) to select from. With the brand new replace, “COVID vaccination – Centres and genuine info” turns into choice 1. This implies, must you be seeking to get vaccination-related info, it’s essential to sort 1.
  • Subsequent, the chatbot will ask you should you’re in search of vaccination centre-related info or just genuine details about COVID vaccination. This implies, should you’re seeking to discover a close by vaccination centre, it’s essential to sort 1.
  • The chatbot will then ask you to type-in your 6 digit postal PIN code.
  • In response, the chatbot provides you with a listing of centres closest to you together with the date when vaccination will probably be obtainable at that centre and likewise the variety of slots obtainable. Seems, we had been unable to search out any slot for 18-44 in our neighborhood (in Dwarka, New Delhi). Slots had been solely obtainable for 45+ on the time of submitting of this report. Your mileage, after all, will range relying in your location.
  • The response will probably be accompanied by a hyperlink to CoWIN portal the place you may register (in case you haven’t already) and sign-in for vaccination. The subsequent steps, together with reserving an appointment, will probably be achieved by way of CoWIN.

Word that responses are delayed (generally by over 10 minutes) at this level of time — presumably on account of heavy site visitors — so simply in case, you don’t obtain a immediate instantly, don’t panic or be disheartened. The chatbot is working tremendous (and so is your WhatsApp).

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